PRIVACY AND PERSONAL DATA MANAGEMENT POLICY

 

1. Objective

This policy concerns data collected directly or indirectly by La Vitrine in the course of its activities. Its aim is to allow any user, client, or business partner to know clearly and precisely the methods of processing the data collected about them.

2. General principle

La Vitrine does not collect any personal information about you unless you decide, in your sole discretion, to provide it voluntarily.

3. Definitions of terms

• Personal information: information which concerns a natural person and which allows them to be identified directly or indirectly.
  
  
• Non-personal information: any other data that does not meet the definition of personal information.
  
  
• Sensitive personal information: personal information is considered sensitive when, by its nature, particularly medical, biometric or otherwise intimate, or by reason of the context of its use or communication, it gives rise to a high degree of reasonable expectation of privacy.
  
  
• Responsible for the protection of personal information: person designated in this capacity by La Vitrine to comply with the law regarding personal information.
  
  
• User, or data contributor: any person who transfers personal or non-personal information, or rights over such personal or non-personal information to La Vitrine.
  
  
  
  

4. Nature of data collected

The data that may be collected by La Vitrine are:

1. Non-personal information: This is data that you send to us explicitly by submitting a form that you have completed, at our request, on our site or on the site of a partner who transmits it to us and which is kept anonymous, without you being identified.
   
   
2. Personal information: This is data allowing you to be identified that you send to us explicitly by submitting a form that you have completed on our site or on the site of a partner who has sent it to us, or that you share with us in order to establish a contractual relationship or a partnership. This is then personal information. In this case, the reasons will be clearly indicated for collecting personal information, as well as the methods of protection and conservation of this data.
   
   
3. Data that is automatically collected by third-party tools when viewing our website or your digital interactions with La Vitrine (e.g. website management system, email sending system). The method of managing this data is described in detail in paragraph 9 hereof.
   
   

These three types of data are in no way linked.

5. Person responsible for personal data

The person designated as responsible for personal information for La Vitrine is Ms Kathia St-Jean.

She can be contacted at : [email protected]

6. La Vitrine’s Use of Personal Information

Personal information collected by La Vitrine is not disclosed to anyone other than its employees, its collaborators, or persons whose work is necessary to carry out the purposes for which the personal information was explicitly collected. They will shared exclusively with Employees requiring the information to accomplish our stated objective.

La Vitrine ensures that all people who have access to this information are bound by confidentiality agreements which commit them to respecting the principles of this charter.

7. Access to your personal information

You may access the personal information you have provided when you created a user account on lavitrine.com at any time. To do so, simply log in to your profile and open the “Personal information” tab.

In all other cases:

You may access personal information that you provided to La Vitrine through other means or for which you are legally responsible, request its update, as well as request the modification or deletion of certain data collected by La Vitrine, by sending an e-mail to [email protected].

In this case, you may be asked to provide appropriate identification. We will process requests for access or modification in accordance with applicable law. We will do our best to respond in a timely fashion, taking into account the nature of your request.

 

8. Retention of personal information

La Vitrine applies adequate security measures to ensure the protection of personal information if such data is collected.

La Vitrine uses encryption and authentication management methods, tools and programs to protect certain personal information that it maintains or may retain on its computer systems.

The personal information collected will only be kept for the duration necessary to achieve the purposes for which the personal information was explicitly collected or, where applicable, for the duration provided for by law. They will be destroyed at a later date.

9. Data collected automatically on the web

You are free to access and use this website without collecting personal information and without disclosing your identity.

When viewing any website, an exchange of basic information takes place automatically between that website and the device you use to access that website. This exchange allows the website manager to obtain a various information:

• the name of the internet domain you used to access the website, your IP address (IP stands for "Internet Protocol", a unique number assigned to your computer or other device when connected to the Internet and which allows routing without error the documents to their recipient),
  
  
• the type of browser and operating system you use to access the website,
  
  
• the date and time you accessed the website, the pages you visited
  
  
• if you reached the website via another site, the name and address (URL) of that website and questions (if any), that you entered into a search engine and which you led to the site; and any other information about your navigation path.
  
  

This information is necessary to ensure the proper functioning of our website.

Your choices are important. Your browser allows you to view cookies and control their use. You can set your browser to accept or reject cookies. You can also set your browser not to accept any cookies or to ask for your consent each time a cookie is sent to your device. However, these settings may affect the quality of your experience with our online services.

10. Additional information collected on the web via cookie files or a geolocation service

When connecting to La Vitrine websites, a message appears asking for your authorization to accept the presence of additional cookie files.

Cookies are small text files placed in a browser by a Web site. Websites generally use cookies to ensure proper operation and a better browsing experience.

If you decide to accept the following additional information, it may be communicated to La Vitrine via these cookies files:

• the web pages visited,
  
  
• the time spent on each page,
  
  
• information sent or received,
  
  
• the name of the files downloaded upstream or downstream.
  
  

This information is used by La Vitrine to monitor the performance of its website, for systems administration purposes, and to make the website easier and more user friendly.

To personalize the cultural services that La Vitrine wishes to offer you, you may be asked for authorization to carry out geolocation. You are free to accept or refuse. Geolocation on a website refers to the ability to geographically locate a user who is visiting the site using their connected device, such as a computer, smartphone or tablet.

To collect and analyze some of this information, La Vitrine uses the Google Analytics tool on its websites. For details on how information or data collected is used by Google, La Vitrine invites you to consult Google's Privacy Policy and Terms of Use. If you wish to deactivate the sending of your activity data to Google Analytics, you can do so by installing the browser add-on provided for this purpose: https://tools.google.com/dlpage/gaoptout?hl=en.

11. Unsolicited sending of personal information

La Vitrine does not wish to receive personal or confidential information through their website or by email outside the framework specifically provided for this purpose, (i.e. an agreement), a secure form, or web page designed for this purpose or upon expressed request from them.

All information or other documents that you may send to it outside of such a specific framework will be considered non-confidential.

12. Email exchange with La Vitrine

You acknowledge and agree that emails you send to La Vitrine are not necessarily protected before arriving on its servers. The confidentiality of the information thus transmitted cannot be ensured before being actually received on La Vitrine's servers.

In the event that La Vitrine specifically asks you to transmit information of a personal or confidential nature, the information once received, will be managed and stored safely.

13. Applicable laws

This act, its interpretation, its execution, its application, its validity and its effects are subject to the applicable laws which are in force in Quebec, Canada, in the judicial district of Montreal.

14. Disclosures Required by Law

You agree and acknowledge that La Vitrine is also authorized to use, disclose or communicate your personal information to the extent provided or required by law, including pursuant to court orders.

15 Limitation of liability

La Vitrine undertakes to take all reasonable means to ensure an adequate level of confidentiality and security of personal information.

In the event that a cyberattack or incident that presents a high risk to your rights occurs, you will be notified of this violation as soon as possible and La Vitrine will take the necessary measures to preserve the confidentiality and security of your Personal Information.

Despite the above, you declare that you understand and acknowledge that no computer system offers absolute security, and that some risk is always present when transmitting Personal Information via the Internet.

You therefore accept that La Vitrine cannot be held responsible for any violation of confidentiality, hacking, viruses, loss, theft, misuse or alteration of Personal Information transmitted or hosted on our systems or those of a third party.

You also declare that you waive any claim in this regard, except in cases of gross negligence or willful misconduct on the part of La Vitrine.

Consequently, you agree to release La Vitrine, its administrators, related persons, and partners from any liability for any damage of any nature whatsoever, whether direct or indirect, incidental, special or consequential in connection with the use of your Personal Information.

16. Access via a third party platform

Please note that when you access our services via a third party platform such as Social media or when you make use of certain features included in our digital environment (“Like” or “share” buttons for example), it is the Privacy Policy of those networks that applies.

17. Changes to this Policy

La Vitrine reserves the right to make changes to this Policy at any time. Any such changes will be posted on our websites and will be effective immediately upon posting.